合作伙伴资源
A list of online resources to help ALE resellers worldwide: news, 培训, 演示, documentation and education links.
- MyPortal: Access software downloads and information, or contact our Technical Advice Centers (TACs) for advice. See product information, use self-service online tools and get expert assistance if you need it.
- 知识中心: Your all-in-one platform for all Sales, 售前支持, and Postsales 培训 with Mobile Learning for your tablet or smartphone.
- 合作伙伴定位器: The tool to locate the nearest Business Partner for Alcatel-Lucent Enterprise products, 服务, best-in-class consulting and support - anyw在这里 in the world.
- 合同检查- SPS: Enter your contract numbers to see the status and expiration date of your software support contracts on ALE communications solutions.
- Developer and Solution 合作伙伴 (DSPP): Leverage Alcatel-Lucent Enterprise’s innovation and expertise to build a solid foundation based on trust and experience.
- Partner Preference Center: Subscribe to partner communications of interest from Alcatel-Lucent Enterprise.
- PSIRT: Found a bug or technical vulnerability in an Alcatel-Lucent Enterprise product? 让我们知道. The Product 安全 Incident Response Team investigates technical issues impacting our products and solutions.
- Training and Certification: Complementing our support 服务, we run 培训 courses to develop your professional knowledge. Enhance your skills by studying online or taking a course with one of our 培训 partners.
- 与演示团队见面: Discover more about ALE solutions 演示s, showrooms and 演示nstrations bookings.
- Videos演示: Watch videos of ALE products and solutions in action on our YouTube 演示 channel.
- Technical Document Library (TDL): 保存在MyPortal, TDL提供销售, 预售, order management and post-sales resources to our partners, as well as a variety of technical resources to customers.
- Technical Knowledge Center (TKC): The TKC Customer Care knowledge tool answers technical support FAQs, 股票的文章, 指南指南, known issues and workarounds to assist in troubleshooting before contacting ALE.
- 云解决方案: Discover all the 云解决方案 ALE is offering through its dedicated website openrainbow.com including useful resources.
Videos
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ALE伙伴之旅1/200:03:07
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360 Partner Experience Program2/200:02:32
支持文档
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Partner Onboarding: A quick and efficient process for growth
下载The ALE Partner Onboarding Process provides a strong foundation for a successful partner-vendor relationship.
闲谈，聊天